Effective Date: 23/08/2024
1. Introduction
Innotech Equipment Inc. (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, purchase or rent equipment, or engage in trade-ins.
2. Information We Collect
- Personal Information: We collect personal information such as your name, company name, contact details (address, phone number, email address), and payment information when you inquire about, purchase, or rent equipment, or when you participate in trade-ins.
- Non-Personal Information: We collect non-personal information such as your browser type, IP address, and the pages you visit on our website.
3. How We Use Your Information
- Respond to Inquiries: Since prices are not displayed on our website, we use your contact information to respond to inquiries about equipment, rentals, trade-ins, and pricing.
- Process Transactions: We use your personal information to process and fulfill orders, rentals, and trade-ins, including communicating with you about your transactions and delivering services.
- Improve Services: We may use your feedback and interaction data to enhance our products and services.
- Marketing Communications: With your consent, we may use your contact information to send you promotional offers, updates, and newsletters.
4. Sharing of Information
- Service Providers: We may share your personal information with trusted third-party service providers who assist us in conducting our business operations, such as payment processors, logistics companies, and marketing agencies.
- Legal Requirements: We may disclose your personal information to comply with legal obligations, court orders, or in response to lawful requests by public authorities.
5. Data Security
We employ appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
- Access and Correction: You have the right to access and correct the personal information we hold about you. Please contact us to exercise these rights.
- Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.
7. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website, including remembering your preferences and providing personalized content. You can manage cookie settings through your browser.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the revised policy on our website with the updated effective date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Phone: (246) 622-1649
Email: info@innotech-equipment.com